1. ACCEPTANCE OF TERMS

These Terms and Conditions (“T&C”) apply to all users of the Sankalp Coaching website and any related services, features, content, courses, test series, study materials, online classes, and communication channels operated by Sankalp Coaching. By accessing or using this website, you agree to be bound by these T&C without limitation or qualification. If you do not agree with any part of these Terms, please do not use this website or any associated services.

a) Sankalp Coaching reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Users are advised to review these Terms regularly. If any user does not agree with the revised terms, such user must stop visiting, accessing, or registering on the website.

b) This website contains information regarding various academic programs, courses, batches, test series, study material, and educational services offered by Sankalp Coaching. All information available on this website is provided for general informational purposes only.

c) The user of this website is solely responsible for maintaining adequate protection and backup of data, devices, systems, and equipment used in connection with the website. Any damage to your computer, mobile, software, data, or other equipment resulting from the use of this website or download of any material shall be entirely at your own discretion and risk.

d) Sankalp Coaching may currently provide access to certain website features without direct website usage charges. However, users should be aware that internet charges, SMS charges, telephone charges, data charges, or any other charges levied by telecom or internet service providers may apply and shall be borne solely by the user.

e) We will treat your personal information with reasonable care and in accordance with applicable laws and our Privacy Policy. If you register on the website, submit any form, make an enquiry, purchase a course, or otherwise provide personal information, you agree that Sankalp Coaching may collect, use, store, process, and disclose such information in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions.

f) All content available on this website, including but not limited to text, videos, lectures, PDFs, notes, graphics, images, branding elements, logos, downloadable material, software elements, page design, and course content, is owned by or licensed to Sankalp Coaching unless otherwise stated. Sankalp Coaching makes no warranty that the website or services will be uninterrupted, timely, secure, or error-free.

g) Unauthorized use of this website may give rise to claims for damages and/or may constitute a criminal offence under applicable law.

h) We welcome suggestions, feedback, and recommendations from users for improvement of the website, services, and content. However, such suggestions shall be voluntary and unpaid, and Sankalp Coaching shall have the right to use such suggestions without any obligation or compensation.

i) The content of this website is for your general information and personal use only and is subject to change without notice. Sankalp Coaching shall not be held responsible for the authenticity, accuracy, or legality of views, opinions, reviews, comments, or other content posted by users or third parties on the website.

j) From time to time, this website may contain links to other third-party websites for convenience or additional information. Such links do not signify that Sankalp Coaching endorses such websites. We have no responsibility for the content, privacy practices, services, or reliability of any linked third-party website.

k) The user agrees to provide true, accurate, current, and complete information at the time of registration, enquiry, purchase, or any other interaction on the website. Sankalp Coaching reserves the right to verify and validate the information and other details provided by the user at any time. If any information is found to be false, inaccurate, incomplete, or doubtful, wholly or partly, Sankalp Coaching shall have the right, at its sole discretion, to suspend, reject, terminate registration, cancel access, or debar the user from using the website and services.

l) Users are prohibited from using any trademarks, brand names, logos, service marks, designs, or other proprietary material appearing on the website without prior written permission from Sankalp Coaching.

m) Any violation of these Terms may be reported to: admin@admin.com

n) You shall not assign, transfer, or delegate any of your rights or obligations under these Terms without prior written consent from Sankalp Coaching. Sankalp Coaching shall have the right to assign or delegate any or all of its rights and obligations under these Terms upon notice to users where required.

o) Failure by Sankalp Coaching to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision unless specifically acknowledged and agreed in writing.

p) Any notices required to be given by either party under these Terms shall be deemed properly given if sent by email or other electronic communication to the email address provided by the user or to Sankalp Coaching at admin@admin.com.

q) In order to access certain features of the website or services, users may be required to create an account with Sankalp Coaching. You may not use another person’s account without permission. While creating your account, you must provide accurate and complete information. You are solely responsible for all activities conducted through your account and for maintaining the confidentiality of your password and login credentials. You must notify Sankalp Coaching immediately of any unauthorized use of your account or any other breach of security. Sankalp Coaching shall not be liable for losses caused by unauthorized use of your account; however, you may be held liable for losses suffered by Sankalp Coaching or others due to such unauthorized use.

r) Sankalp Coaching reserves the right to suspend, restrict, or terminate user access to any portion of the website or services at any time in case of breach of these Terms, misuse of services, technical issues, legal requirements, or administrative reasons.

2. TERMS OF CONTACT / OTP OPT-IN

By submitting your phone number, email address, enquiry form, registration details, or OTP request on the Sankalp Coaching website, you expressly authorize and consent to Sankalp Coaching and/or its authorized representatives, employees, affiliates, partners, or third-party service providers to contact you from time to time through phone calls, SMS, WhatsApp, email, notifications, recorded calls, OTP messages, promotional messages, transactional alerts, service-related updates, or other communication channels.

You agree to receive such communications even if your phone number is registered under the National Do Not Call Registry (NDNC) or National Customer Preference Register (NCPR), to the extent permitted under applicable law. Such communication may relate to course information, admissions, counselling, batches, test series, payments, renewals, support, offers, reminders, updates, and other educational or commercial communications.

You agree that Sankalp Coaching and its service providers shall not be held liable for any complaint, claim, or proceeding under applicable telecom or communication regulations arising from such authorized communication, to the extent such communication is based on your consent.

If any subscription-based communication service is applicable, the same may continue until discontinued in accordance with the applicable service terms. To stop receiving non-essential promotional communication, you may write to admin@admin.com or contact us at 00000000000. However, transactional and service-related communications may still be sent where necessary.

3. CONDUCT ON WEBSITE

You agree to use the website only for lawful purposes and in compliance with all applicable laws, regulations, and accepted standards of online conduct. You are solely responsible for all content, communication, and actions arising from your use of the website.

You agree not to post, upload, transmit, distribute, email, share, store, or otherwise make available any content:

a) that is unlawful, harmful, threatening, abusive, harassing, defamatory, libellous, obscene, invasive of another’s privacy, fraudulent, or otherwise objectionable;

b) that is pornographic, sexually explicit, politically inflammatory, hateful, or racist in nature;

c) that harasses, humiliates, degrades, intimidates, or promotes hatred against any individual or group on the basis of religion, caste, gender, sexual orientation, race, ethnicity, age, disability, region, language, or any other protected category;

d) that impersonates any person or entity, including any employee, faculty member, representative, or student of Sankalp Coaching, or falsely states or misrepresents your affiliation with any person or entity;

e) that includes personal, confidential, or identifying information of another person without that person’s explicit consent;

f) that is false, deceptive, misleading, fraudulent, misinformative, or intended to mislead users in any manner;

g) that infringes any patent, trademark, trade secret, copyright, design right, database right, or other intellectual property or proprietary right of any party, or content that you do not have a legal right to make available;

h) that constitutes spam, junk mail, affiliate marketing, referral marketing, unsolicited advertisements, promotional schemes, chain letters, pyramid schemes, or unauthorized commercial solicitation. Users are strictly prohibited from copying, recording, downloading, reproducing, screen capturing, screen recording, redistributing, republishing, or digitally imaging any course content, lectures, videos, notes, PDFs, test papers, images, or other material without prior written permission from Sankalp Coaching;

i) that advertises or promotes illegal services or the sale of items prohibited or restricted under applicable law;

j) that contains unauthorized or irrelevant external links. External links, where permitted, must only be relevant, necessary, and non-promotional. Sankalp Coaching reserves the absolute right to remove any external links;

k) that contains software viruses, malware, spyware, corrupted files, harmful code, or any other computer program intended to interrupt, damage, destroy, monitor, or limit the functionality of any software, hardware, server, network, or telecommunications equipment;

l) in any forum, discussion area, comment section, live chat, message board, blog, or interactive feature of the website, where such content may be visible to other users or the public. You acknowledge that any content posted in such public areas is not private and may be viewed by others. You remain solely responsible for the content you submit and its consequences;

m) that disrupts the normal flow of communication, causes flooding, overloads servers, interferes with other users’ access, or otherwise negatively affects the functioning of the website or services;

n) that uses misleading email addresses, phone numbers, forged headers, manipulated identifiers, fake names, or any technical means to disguise the true origin of content or communication;

o) that directly or indirectly promotes, advertises, compares with, markets, or mentions competing coaching institutes, educational businesses, or their courses on the website without prior written approval from Sankalp Coaching.

Sankalp Coaching reserves the right, but not the obligation, to monitor, review, moderate, remove, restrict, or disable any content or user access at its sole discretion.

4. VIOLATION OF TERMS AND LIQUIDATED DAMAGES

Failure by Sankalp Coaching to act in response to any breach by a user or any other person shall not waive its right to act with respect to subsequent or similar breaches.

You understand and agree that certain breaches of these Terms may cause damage to Sankalp Coaching that may be difficult to quantify precisely. Accordingly, in the event Sankalp Coaching is required to pursue legal action or enforcement for such breaches, you agree that the following amounts may be claimed as reasonable pre-estimated liquidated damages, without prejudice to Sankalp Coaching’s right to claim higher actual damages where legally permissible:

If you post, upload, transmit, or distribute content that:
1) impersonates any person or entity;
2) falsely states or misrepresents your affiliation with any person or entity;
3) includes personal or identifying information about another person without explicit consent; or
4) aggregates, copies, duplicates, reproduces, exploits, redistributes, sells, shares, publishes, records, downloads, or otherwise misuses any website or course content in violation of these Terms,

you agree to pay Sankalp Coaching an amount of Rs. 25,000 for each such violation, in addition to any other legal remedies available under applicable law.

5. LICENSE TO USE WEBSITE

Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, non-commercial, and lawful educational purposes only, subject to these Terms.

You may:
– View pages from the website for personal use;
– Download limited material only where expressly permitted by Sankalp Coaching;
– Print pages for personal, non-commercial reference, where technically allowed.

You must not:
a) republish material from this website, including republication on another website, app, platform, social media channel, Telegram group, YouTube channel, or electronic retrieval system;

b) reproduce, duplicate, copy, sell, resell, distribute, license, sublicense, rent, lease, broadcast, display, or commercially exploit any material from the website without prior written consent from Sankalp Coaching;

c) edit, alter, modify, adapt, translate, reverse engineer, or create derivative works from any website material or service content without express written permission;

d) record live classes, screen capture videos, copy PDFs, extract test content, or circulate Sankalp Coaching material in any offline or online medium.

6. LIMITATION OF LIABILITY

The information and services on this website are provided on an “as is” and “as available” basis, unless otherwise expressly specified. While Sankalp Coaching endeavors to ensure that the information on this website is correct and updated, we do not warrant or guarantee its completeness, accuracy, reliability, suitability, availability, or timeliness.

To the maximum extent permitted by applicable law, Sankalp Coaching excludes all representations, warranties, and conditions, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, compatibility, security, and non-infringement.

Sankalp Coaching shall not be liable for any direct, indirect, incidental, punitive, special, exemplary, or consequential loss or damage arising out of or in connection with the use of, inability to use, or reliance on the website, services, course materials, communications, or any linked third-party website, including without limitation any loss of profits, revenue, data, goodwill, opportunity, business, reputation, or anticipated savings.

Nothing in these Terms shall exclude or limit liability for fraud, willful misconduct, death, personal injury caused by negligence where such limitation is prohibited by law, or any liability that cannot be excluded or limited under applicable law.

7. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, Sankalp Coaching and/or its licensors own all intellectual property rights in the website and the material published on it, including but not limited to text, course content, lectures, videos, PDFs, notes, design, logos, graphics, branding, layout, and software elements. Subject to the limited license granted above, all intellectual property rights are reserved.

Any unauthorized use, reproduction, distribution, publication, modification, storage, transmission, public display, sale, or exploitation of the website content shall constitute a violation of intellectual property laws and these Terms.

8. ENTIRE AGREEMENT

These Terms and Conditions, together with the Privacy Policy, Cookie Policy, Refund Policy, and any other legal notices published on the website, constitute the entire agreement between you and Sankalp Coaching with respect to your use of the website and services, and supersede all prior understandings, communications, and agreements relating to the same subject matter.

9. RETURN, REFUND AND CANCELLATION POLICY

Sankalp Coaching shall entertain requests for return, replacement, refund, or cancellation only in the limited circumstances expressly mentioned below, subject to verification and management approval:

1. If a physical product delivered to the user is broken, damaged, defective, or materially different from the product specifications mentioned at the time of order placement.

2. If the wrong physical product has been delivered.

3. If a refund is otherwise required under any specific written offer or policy published by Sankalp Coaching.

Cancellation of orders for physical products shall be valid only until the order is dispatched. No cancellation request shall be entertained once the product has been shipped or handed over to the courier partner.

For online courses, digital products, recorded lectures, PDFs, test series, subscriptions, downloadable materials, or activated student accounts, fees once paid shall ordinarily be non-refundable and non-cancellable, unless otherwise expressly stated in writing by Sankalp Coaching.

All refund or cancellation requests, where applicable, must be sent to admin@admin.com. For assistance, you may also contact 00000000000.

10. COOKIE POLICY

About Cookies

This website uses cookies and similar technologies. By using this website and agreeing to this policy, you consent to Sankalp Coaching’s use of cookies in accordance with this Cookie Policy.

Cookies are small data files sent by web servers to your browser and stored on your device. The information is then sent back to the server each time the browser requests a page. Cookies help websites recognize users, maintain sessions, remember preferences, improve performance, and analyze website traffic.

There are generally two main types of cookies:
– Session cookies, which are deleted when you close your browser; and
– Persistent cookies, which remain stored on your device until deleted manually or until they expire.

Cookies on Our Website

Sankalp Coaching may use cookies and similar tracking technologies for purposes including but not limited to:
– maintaining website functionality;
– remembering user preferences and login/session details;
– improving user experience;
– analyzing website traffic and visitor behavior in an aggregated manner;
– measuring performance of pages, campaigns, or features;
– improving security and preventing misuse.

Analytics Cookies

Sankalp Coaching may use analytics tools such as Google Analytics or similar services to understand how users interact with the website. These tools may generate statistical and analytical information through cookies stored on users’ devices. Such information may include browser type, pages visited, time spent, general location data, and usage patterns, and may be used to generate reports about website activity and improve services.

Third-Party Cookies

Some third-party services integrated into the website may place their own cookies subject to their own privacy policies. Sankalp Coaching does not control third-party cookies and users are encouraged to review the relevant third-party privacy policies before interacting with such services.

Refusing Cookies

Most web browsers allow users to control, block, or delete cookies through browser settings. You may choose to disable some or all cookies; however, doing so may affect the functionality, accessibility, or usability of certain features of the website.

11. PRIVACY POLICY

This Privacy Policy explains how Sankalp Coaching collects, uses, stores, processes, and shares information when you visit or use our website, services, courses, applications, forms, or communication channels. In this Policy, “we”, “us”, “our”, and “Sankalp Coaching” refer to Sankalp Coaching.

By using our website or services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

Third-Party Websites

The website may contain links to third-party websites. This Privacy Policy does not apply to information you provide on such third-party platforms. We encourage you to read the privacy policies of those third-party websites before submitting any information.

Information We Collect

When you visit or use our website or services, we may collect and store information including but not limited to:

1) Technical information such as your IP address, browser type, device type, operating system, network details, referring URLs, access times, and related technical data.

2) Mobile device information such as device ID, device model, operating system version, and approximate geographic location where enabled or available.

3) Account and registration information such as your full name, phone number, email address, city, state, postal code, class/course preference, exam preference, gender, date of birth, profile image, and any other information provided by you while creating an account, filling out forms, or making enquiries.

4) Transaction and payment-related information to the extent relevant for purchases, enrollments, subscriptions, and support, subject to payment gateway processes and legal compliance requirements.

5) User-generated content such as comments, reviews, testimonials, doubts, messages, images, assignments, responses, forum posts, feedback, and any other content submitted by you on the website or through our services.

6) Usage information such as pages visited, features used, time spent on the website, clicks, course interactions, search terms used, test activity, learning progress, and selected results.

7) Communication records such as emails, calls, messages, support requests, enquiry forms, or chat interactions with Sankalp Coaching.

How We Use Information

We may use the information collected for purposes including but not limited to:
– creating and managing user accounts;
– processing registrations, admissions, orders, and payments;
– providing courses, test series, content, and student support;
– responding to enquiries and providing counselling;
– sending service updates, reminders, OTPs, notices, and promotional communication;
– improving website functionality, educational offerings, content quality, and user experience;
– monitoring usage, preventing fraud, misuse, piracy, and unauthorized access;
– complying with legal obligations, resolving disputes, and enforcing our Terms;
– conducting analytics, research, internal reporting, and service optimization.

Information Sharing

We may share your information with:
– internal staff, faculty, counselors, and authorized team members of Sankalp Coaching;
– trusted third-party vendors and service providers assisting with hosting, analytics, messaging, payments, CRM, technical support, or operations;
– legal, regulatory, governmental, or law enforcement authorities where required by law or for protection of legal rights;
– business transferees or successors in the event of merger, restructuring, sale, or transfer of business assets.

We do not sell your personal information in a manner contrary to applicable law. However, service providers may process information on our behalf for legitimate business and operational purposes.

Data Security

We take reasonable technical, organizational, and administrative measures to protect information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and therefore absolute security cannot be guaranteed.

Accessing and Updating Your Information

If you have created an account on the website, you may be able to access, review, and update certain personal information through your user account or by contacting us at admin@admin.com.

You may also request correction or deletion of certain information submitted by you, subject to legal, administrative, contractual, educational, and security requirements. Sankalp Coaching reserves the right to retain usage information, transaction records, academic records, system logs, and other information where necessary for legal compliance, legitimate business purposes, dispute resolution, fraud prevention, or record maintenance.

Retention of Information

We may retain user information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, or protect legitimate interests.

Children and Minors

If the user is a minor, it is expected that the use of the website or service is carried out under the supervision, involvement, or consent of a parent, guardian, or lawful authority where required by law. Sankalp Coaching reserves the right to seek additional consent or restrict access in appropriate cases.

Consent

By using the Sankalp Coaching website, submitting your details, registering for services, or otherwise interacting with us, you consent to this Privacy Policy and the practices described herein.

Contact Details

For any questions, complaints, privacy concerns, notices, or policy-related communication, you may contact us at:

Email: admin@admin.com
Phone: 00000000000